....Embroidélan Privacy Policy..Embroidélan Protection des données....

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.embroidelan.com (the “Site”).



When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit this website.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We do not allow other services to gather any personal data about you, allowing only anonymous statistics to be collected by services that we use to ensure our site is always working well and apps to offer a better service to customers

Google Analytics

These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site using a service provided by Google called Google Analytics. They do not contain any personal information.  We also use these cookies to learn about visitors behaviour on our website and create targeted advertisements.


Cookies and Pixels on Facebook allow Embroidélan to know which products are being viewed, added to the cart and which ones have been purchased. With this information, Embroidelan is able to present you with advertisements that will be relevant to you on Facebook.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal email address), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns, and create advertising and retargeting campaigns).



We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store; you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site; you can read more about how Google uses your Personal Information here.  You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here

You can opt out of targeted advertising by:

EMBROIDELAN – If have previously accepted to receive our newsletter but now wish to opt-out, please send an email to hello@embroidelan.com and we will ‘unsubscribe’ you from all future targeting advertising.  Alternatively, click on ‘Unsubscribe’ at the bottom of one of our emails that was sent to you and you will automatically be removed from our marketing list.

FACEBOOK - Click here to be taken directly to the page

GOOGLE - Click here to be taken directly to the page

BING - Click here to be taken directly to the page

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.



Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



The Site is not intended for individuals under the age of 18.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@embroidelan.com or by mail using the details provided below:

Route des Bugnons 55, 1633 Marsens, FRIBOURG, Switzerland

Last update: 23.05.2018






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